Privacy Policy & Identity Protection

Your privacy and discretion are our top priority.

• We collect only what’s needed for booking: name, contact (phone/email), appointment details, and any health/allergy info you share voluntarily.

• Payment data is handled securely by our processor—we never store full card details.

• Your information is never sold, shared, or used for marketing. It stays confidential and is used solely for reservations, session safety, and legal compliance (e.g., invoices).

• We do not request or store ID, passport, or government documents.

• No photos or videos are allowed inside the premises.

• All staff are bound by strict confidentiality agreements.

• Communications use secure channels (encrypted email, WhatsApp Business).

• Records are stored securely and deleted after the required legal period.

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Your Rights

You can request to view, correct, or delete your data at any time. Just contact us at [your email/WhatsApp]. We respond quickly and comply with Colombian data protection laws (Ley 1581/2012).

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If you have any concerns, reach out—we’re here to make sure you feel completely safe and respected.

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Thank you for trusting Empire Spa MDE.